Refund and Cancellation Policy
SJT Bullion focus is complete customer satisfaction. In the event, if you are displeased with the products provided, we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before buying it, it provides all the details about the products you purchase.
In case of dissatisfaction from our products, clients have the liberty to return their product and request a refund from us. Our Policy for the cancellation and refund will be as follows:
For Cancellations please contact us via Contact Us link.
Requests received later than 7 business days prior to the end of the current service period will be treated as cancellation of services for the next service period.
We will try our best to create the suitable design concepts for our customers.
In case any customer is not completely satisfied with our products we can provide a refund.
- Please follow the steps below to request for a refund.
- 1. Our customers need to contact us via email – firstname.lastname@example.org to request for a refund along with the reasons.
- 2. Our customers would bear all the costs of logistics required to dispatch the product back to us at our office. We would use third party logistics services like brinks, sequel or BVC in order to receive the product back at our office.
- 3. Our customers need to hand over the product to the representative of the third party logistics when they arrive at your doorstep upon thorough investigation and seeing their ID’s.
- 4. It is to be noted that we would not accept any liability, if the seal of our product is tampered with.
- 5. After we receive your parcel back and check the content of the material received, we will prepare to refund back your money. If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of payment gateway name payments refund will be made to the same account